The main entrance to the office is on Richards Street, across the barracks on the grounds of I‘olani Palace and just mauka of the Richards Street YWCA. The office is open for business from 7:45am-4:30pm, Monday through Friday, and is closed Saturday/Sunday and all State holidays.   The office can be reached by phone at: 808-768-7400.

There are metered stalls on Richards Street, but open stalls are difficult to find during working hours. Ali‘i Place provides public parking at hourly rates($0.75 per half hour(for the first two hours), $1.50 per half hour thereafter). The entrance to the parking facility is on Alakea Street, just past the Mandalay Restaurant and just before Hotel Street. If you park here, you still must enter the office on Richards Street.

TheBus also makes stops in both directions on Hotel Street in front of Ali‘i Place.